There are times when you may need help in the home. This could be short term - say after a hospital stay or longer term due to an injury or an ongoing illness.
To be eligible for the Commonwealth Home Support Program funding you will need:
Others who may access our Domestic assistance service include:
Our staff are there to assist you to manage your life at home. Jobs we can assist you with include vacuuming, mopping floors, essential ironing, meal preparation, shopping, putting out the bins, washing, and changing the bed or cleaning the bathroom - all the bigger jobs that can be difficult to manage.
If over 65 years or ATSI and over 50 years, contact My Aged Care on 1800 200 422 and register, then they will organise for an assessment by the Aged Care Assessment Team (ACAT) or the Regional Assessment Service (RAS). You can then request which organisation you would like to work with you.
Veterans need to contact the DVA number 1800 555 254 to arrange for an assessment first. If already eligible you can request for our service to work with you.
If wanting to organise or discuss your needs directly please contact our Customer Service team who can provide the information and quotes for your particular needs.
This is dependent on which type of service you are eligible under.
- If a Veteran you will pay the DVA copayment set rate.
- If on a NDIS plan then the full fee is costed to your plan.
- If eligible under My Aged Care a subsidised fee is charged.
- If a private customer please see our Fees and Charges.
Contact us and our friendly staff will respond.
Of course you can phone 6645 0400 for a chat or to arrange a visit.
Our Hospital 2 Home service may also be of benefit.
For further information about aged care including how to access services, government policy and all the changes, information on retirement villages and homes, put together by independent aged care services visit Agedcare101 website which includes an article about our service.
For government information and access to assessment visit My Aged Care or phone 1800 200 422
We provide nutritionally balanced meals delivered to your door or you can purchase from our outlets at Yamba, Maclean or Grafton.
There are many reasons why personal care assistance is important for your wellbeing. Personal care includes bathing, dressing, putting on medical stockings, makeup and hair, medical aids or treatment.