Private Services

There are times when you may need some extra help or wish to purchase your services privately or as a self managed customer. Whether short or long term we have a range of services that may assist.

Our range of services include:

Personal Care
Domestic Assistance
Meals
Community Activities
Nursing
Hospital2Home
Support when on Holidays

see Home Services, Aged Care and Disability & NDIS for details on all of these types of services.

If you have a Home Care Package you can still use our service to meet your needs when travelling.

If you have a NDIS plan and need core supports consider our services when you are holidaying in the area.

If you are under another scheme such as insurance then our service can also be used as an accredited provider.

Hospital2Home package:

When you have been in hospital you may need some short term assistance to get organised or until you regain your strength. We have a Hospital2home package or you can book per hour. You may want some shopping done, a quick tidy of the house, rubbish put out or some prescriptions picked up.

How do I get started?

If wanting to organise or discuss your needs directly please contact our Customer Service team who can provide the information and quotes for your particular needs.

If you think you may be eligible for support:

If over 65 years or over ATSI and over 50 years contact My Aged Care on 1800 200 422 and register, then they will organise for an assessment by the Aged Care Assessment Team (ACAT) or the Regional Assessment Service (RAS). You can then request which organisation you would like to work with you.
Veterans need to contact the DVA number 1300 550 450 to arrange for an assessment first. If already eligible you can request for our service to work with you.
In under 65 years and have a permanent disability contact the NDIS 1800 800 110 or visit NDIA website

How much does it cost?

Costs dependent on which type of service you request. Contact our Customer Service team to get a quote or access information about fees.

How can I get more information?

For aged care government information and access to assessment visit My Aged Care or phone 1800 200 422.

For further information on the NDIS or the NDIA website has all the information on eligibility and access request application.

Download documents

More about our Home Services

Home Services

Clarence Care + Support has a range of services available from basic to higher care needs.

Clarence Meals

We provide nutritionally balanced meals delivered to your door or you can purchase from our outlets at Yamba, Maclean or Grafton.

Domestic help around the home

There are times when you may need help in the home. This could be short term - say after a hospital stay or longer term due to an injury or an ongoing illness.

Lawn and garden maintenance

There are times when you may need help around the home. Most of us are proud of our gardens however it can become more difficult to do look after them as we age or as our health might change. Even an accident or injury can mean we need some assistance for a while.

Nursing

Nurses are multi skilled and have a range of qualifications to assist you with your health needs. We have registered and enrolled nurses at Care + Support.

Personal Care

There are many reasons why personal care assistance is important for your wellbeing. Personal care includes bathing, dressing, putting on medical stockings, makeup and hair, medical aids or treatment.

Support on holidays

Clarence Care + Support covers the towns of Yamba, Iluka, Grafton and Maclean along with the many villages in the wonderful Clarence Valley with pristine beaches, great surfing, fishing, national parks, thriving café scene, accessible accommodation, history and markets galore.

Transport

Whether you need to get to a medical appointment, do some shopping and pay bills or join a group outing, being able to access your community is important.