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1-800-801-503

Home Care

Choice and flexibility – this is what a Home Care Package from Care + Support can offer you.

Home Care Packages are a range of services for seniors who require care and support to remain living at home. Their needs may range from relatively low level (Level 1 and 2 packages) to high level complex care needs (Levels 3 and 4).

The services that can be chosen to meet your needs in a package include: nursing, domestic assistance, in-home respite, personal care, transport to appointments, social support, equipment, meal preparation and shopping assistance. An experienced coordinator will be appointed to assist with all aspects of your service.

How do I get started?

To be eligible for a Home Care Package, you must first contact My Aged Care on 1800 200 422 and register, then be assessed by the Aged Care Assessment Team (ACAT). Once you have received your approval, we will work with you to develop a package of services to meet your needs and goals. You will also receive a budget monthly showing the cost of services.

What if I already have my assessment and now have a referral code?

Contact us directly to get started on developing your service plan. A customer service team member can visit you at home to assist with all requirements.

What if I need some local support?

Clarence Care + Support is based in the Clarence Valley and has offices in Grafton and Maclean. We have a range of experienced staff who can assist you with your services.

How can I get more information?

Contact us and our friendly staff will respond.

Of course you can phone 6645 0400 for a chat or to arrange a visit.

Clarence Care + Support  also offer a range of services, our Home Services may meet your needs and assist you to remain living at home. You may only need one or two of these or a short term service to get you back on your feet. These can also be offered privately.

Our Hospital 2 Home service or our Short Term Restorative Care packages may also be of benefit.

For further information about aged care including how to access services, government policy and all the changes, information on retirement villages and homes, put together by independent aged care services visit Agedcare101 website which includes an article about our service.

For government information and access to assessment visit My Aged Care or phone 1800 200 422.

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More about our Aged Care Services


Aged Care

There are a range of services available from Clarence Care + Support ranging from basic level to higher-needs care.


Short Term Restorative Care

A Short Term Restorative Care package is a program of services that our coordinator and the customer put together to improve the individual’s health and wellbeing.


Social Activities - Over 65's

Do you find it hard to go out and need some extra support? Are you looking for something to keep you active? Would you like to meet with people who share the same interests? Do you need a break from caring and to do this your family member needs some support?


Aged Care Frequently Asked Questions